Our Reviews

Because the satisfaction of our customers throughout Kirkwood, Ladue, Webster Groves Overland, Richmond Heights,Brentwood, Clayton, Creve Coeur, and University City is our number one priority, the reviews we get from homeowners in the St. Louis area are one of our most important assets. 

SmartHouse is your trusted partner when it comes to your heating and cooling repair, furnace and AC installation, or other home performance upgrades that will increase the efficiency of your home. But you don’t need to hear that from us — hear what homeowners just like you are saying about their experience trusting SmartHouse with their home comfort and efficiency upgrades.

All Reviews 5.0google logoGoogle 5.0
Overall Rating
5.0 239 reviews
Amazing company to work with. Everyone is friendly and accommodating, it shows that they care about their customers. Will recommend this company to anyone who will listen.
Timothy G.
Great service. On time and professional. Technician was very friendly and knowledgeable
Scott A.
A great experience in all respects. Marc came out and did a thorough assessment of our needs. Not the typical "let's sit down at the kitchen table" sales pitch. The proposal came later that same day, and Marc responded promptly and thoroughly to my follow-up questions. The day of the installation went smoothly. Marcus, George and Bob arrived exactly on-time. All three were courteous, professional and efficient. The installed work is neat and tidy and we couldn't be more pleased with our new HVAC unit. I highly recommend SmartHouse.
Tom B.
Today had a non-stop screeching emanating from the furnace and Marcus was able to stop by and figure out what was happening, then fixed it!! This company and their staff are wonderful, kind, professional, and very responsive!! Best company!
Linda L.
Smarthouse recently replaced an HVAC unit for us. We had a fantastic experience. They were very professional and did a great job. I highly recommend Smarthouse for your HVAC needs.
David a.
Great product, great crew!
Deborah D.
Great company, good communication, detailed quotes, and strong knowledge of modern eco-friendly heat pump systems - and did a helpful energy audit of my old brick home too. Strongly recommended!
Joe J.
Been working with SmartHouse on various home improvement and remediation needs and they have always been helpful, professional and met our needs.
Jason B.
Great company! From scheduling, estimate, to installation every individual was prompt and courteous. Very happy with our new HVAC system. We continue to use SmartHouse for maintenance and have never been disappointed. They will have our business for any future needs!
Ryan M.
The workers did a fantastic job. Whitney also cleaned up after their work. I highly recommend SmartHouse.
Suzanne L.
We returned to our house about 4pm yesterday (12/31/23) to find our furnance not working. SmartHouse answering service person was very polite and helpful, promising a call from a service technician within an hour. Scott called in about 30 minutes, we discussed the situation and he said he could be at the house in about 30 minutes. We both had guests due at our houses in a few hours for dinner. Scott was professional, knowledgeable, and polite as he diagnosed and resolved the issue. We could not be more pleased with the manner in which this issue was handled and resolved.
Rich W.
Very friendly was very upfront with what we needed . Would use them again if needed to
Angela o.
Came out on New Year’s Day within 30 minutes of calling. Quickly identified the problem with our furnace and had it fixed in no time!
The service man is very nice and professional!
Brook D.
My boiler went out with the Polar Vortex on the way. They sent a service tech out within an hour. Problem fixed! Definitely recommend!
mary d.
SmartHouse has been responsive, professional, knowledgeable, honest, and considerate every time we’ve worked with them on diagnosing problems and repairs. We recommend them highly, and will definitely use them when we’re ready to replace our system.
Judy D.
Luke was very easy to talk and walked through the systems in our new house, 🏡. He was patient and did a thorough job. SmartHouse also called and arrived the next day for a maintenance call. Amazing! Will call back anytime they are needed. Everytime.
Warren M.
The best! Have been using them for years.
Bongo H.
Excellent. My furnace died on Saturday. Contacted SmartHouse on Sunday. They called Monday morning and set up appt for Monday afternoon. Great consultation; good options; very good price. New furnace and AC installed Tuesday. Had a couple of problems but they worked through them very effectively. I am a very satisfied customer and would gladly recommend them. They did good work; cleaned up afterwards; answered all my questions; very professional. I’d give them a 10 out of 10.
Elizabeth D.
The. guy was very helpful acknowledgible. They're prices were extremely fair and Reasonable. I will definitely call them again if I need them.
Ty P.

Have questions about whether your heating and cooling equipment may need repair, or even replacement? Make the smart call to SmartHouse today by calling 314-644-1570 or get in touch here.