Our Reviews
Because the satisfaction of our customers throughout Kirkwood, Ladue, Webster Groves Overland, Richmond Heights,Brentwood, Clayton, Creve Coeur, and University City is our number one priority, the reviews we get from homeowners in the St. Louis area are one of our most important assets.
SmartHouse is your trusted partner when it comes to your heating and cooling repair, furnace and AC installation, or other home performance upgrades that will increase the efficiency of your home. But you don’t need to hear that from us — hear what homeowners just like you are saying about their experience trusting SmartHouse with their home comfort and efficiency upgrades.
Have questions about whether your heating and cooling equipment may need repair, or even replacement? Make the smart call to SmartHouse today by calling 314-644-1570 or get in touch here .
Rated
5.0
out of 5 stars based on
118 customer reviews
SMARTHOUSE HEATING AND COOLING Recent Reviews:
1-20 out of 118 Reviews
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Experience 5 / 5
david smoller
-
1798 days ago
Saint Louis , MO
Review posted on Google
Employee Reviewed
Luke
Experience 5 / 5
Daigaku Rumme
-
1802 days ago
Saint Louis , MO
Review posted on Google
Employee Reviewed
Luke
Experience 5 / 5
Roy Zurick
-
1803 days ago
Saint Louis , MO
Review posted on
Employee Reviewed
Bob
Experience 5 / 5
Marian A
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1809 days ago
Saint Louis , MO
The service was punctual, courteous and knowledgeable. The repairmen were very respectful of my carpets on a very rainy day. They wore booties without me asking. It is so nice to have such good HV/HC service!
Employee Reviewed
Luke
Experience 5 / 5
Shelly E
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1809 days ago
Saint Louis , MO
Luke was prompt, pleasant and thorough. I appreciate his explanation of what was needed and why. Thanks!
Employee Reviewed
Luke
Experience 5 / 5
Karen A.
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1809 days ago
Saint Louis , MO
This my first time using SmartHouse H&C. Can you say friendly, professional, efficient, quick and reasonably priced. Looking forward to doing business with SH H&C in the future.
Employee Reviewed
Scott
Experience 5 / 5
Tammy M
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1850 days ago
Saint Louis , MO
I have been a customer of County Heating and Cooling and Smarthouse for 26 years. They are incredibly responsive , their customer service is the best and their Value is exceptional. I once tried to save a little money with another company a friend recommended. You can always find someone to give you a better price but then they will not return your calls or support their product. I highly recommend them to all my friends.
Employee Reviewed
Joe Ryan
Experience 5 / 5
Jim P
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1850 days ago
Saint Louis , MO
Have been with SmartHouse for a number of years stating with an energy audit, a new high efficiency furnace, and using twice a year preventative maintenance checkups. From scheduling to estimates to actual work, the SmarthHouse team is first rate. They answer questions with clarity and honesty and stand behind their work. I would highly recommend SmartHouse.
Employee Reviewed
Scott
Experience 5 / 5
Alice F
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1850 days ago
Saint Louis , MO
I appreciate the quality of service that the Smart House technicians provide. They arrive on time, work hard to service my furnace. The price of the maintenance contract is reasonable and I am very satisfied with the way my furnace is performing. Trustworthy company.
Employee Reviewed
Marc Bluestone
Experience 5 / 5
Nancy H
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1850 days ago
Saint Louis , MO
Working with this company has always been a pleasure. I get reminder calls when it is time to schedule my annual furnace and a/c checks. They work with me in scheduling my appointments and their service reps are always friendly and professional.
Employee Reviewed
Scott
Experience 5 / 5
Nina O
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1850 days ago
Saint Louis , MO
Top of the line service, helpful, courteous. Can't say enough good about all the people I have deal with.
Employee Reviewed
Luke
Experience 5 / 5
Peggy V
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1850 days ago
Saint Louis , MO
I appreciate how easy the transition was from County to SmartHouse. It's been easy to make appointments when I prefer them (thanks to the person who schedules and answers the phone). It's been great to request a technician who has been here before and knows the house and equipment. He's efficient, answers my questions, and helps me understand. Thank you for taking care of my home
Employee Reviewed
Scott
Experience 5 / 5
Erich V
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1850 days ago
Saint Louis , MO
Thank you for doing a great job inspecting both my furnace and A/C today. "Joe" from your office did a great job of inspecting my systems and answering my questions. Consider me a new loyal customer of SmartHouse.
Employee Reviewed
Joe Ryan
Experience 5 / 5
Susan D
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1850 days ago
Saint Louis , MO
We had to call at the last minute for help, and we were kindly accommodated. The service man arrived right on time and turned on our gas fireplace. He was polite and respectful even though, as I told him, we felt stupid not being able to do it ourselves. (We had had a new valve installed that had a slightly different yet confusing-to us- configuration. ) much appreciated!!
Employee Reviewed
Scott
Experience 5 / 5
Robert L
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1850 days ago
Saint Louis , MO
We always request Scott as our tech because he pays attention to our questions and comments and does his work 'just so'. All three parameters of quality, responsiveness, and price are optimal.
Employee Reviewed
Scott
Experience 5 / 5
Gerry H.
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1850 days ago
Saint Louis , MO
We've been customers of your progenitor - Co. Htg.and Cooling for at least 30 yrs. and prev. owner before us recommended we keep CH&C when we bought the house. It's been great to have an A1-PLUS company keeping our comfort for us - replacing units as they "gave up the ghost". And the men (and Jane) who kept us going were always personable, willing to go extra mile. One man bro't in a window unit and set it up for us until our A/C was operable - They even completely reversed out dual furnace (present one) when I didn't want to have my husband (w/painful arthritis) squeezing in back to change filters. Husband put up sliding doors in front, making it very accessible as well as neat-looking. To this present day, and new-to-us staff, Scott Knoll, who was on call when we had a w/e problem - who was so nice, prompt, explained things, educated us in some of our heating units' features - they have personalities. too - and are as happy to see their caretaker as we are! Along with know-how and dedicated attention to his job, Scott was thoughtful and caring in his every move - tidy, had every thing he needed right there with him. You have a jewel in Scott and I'm sure you know it, PLus - he reminds me a lot of our son:) So...looking forward to another long relationship with SmartHouse Htg. and Cooling - Scott and his fellow technicians.:) Sincerely, Mrs H. P.S. - the price has always commensurate with the value.
Employee Reviewed
Scott
Experience 5 / 5
Carolyn M.
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1850 days ago
Saint Louis , MO
You guys were great. Polite and friendly. Thanks so much.
Employee Reviewed
Luke
Experience 5 / 5
Rose E
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1850 days ago
Saint Louis , MO
I can't say enough about SmartHouse! Marc is so knowledgeable and it's obvious how much he enjoys his line of work. The office staff is very welcoming and the technicians are personable and efficient - I always learn something from them! A very good company, indeed!
Employee Reviewed
Jane
Experience 5 / 5
JIm M.
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1850 days ago
Saint Louis , MO
Steve was very professional. Fast, straight forward quote, fair price. Great install in just a few days. I think we will be very happy. Am considering using them for a commercial account.
Employee Reviewed
Stephen
Experience 5 / 5
Mattie J
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1863 days ago
Saint Louis , MO
I love the response time. The technicians were polite and knowledgeable. Their explanation of the problem was easy to understand. Overall the service was excellent but the price was a little too high for our needs
Employee Reviewed
Joe Ryan
1-20 out of 118 Reviews
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