Our Reviews

Because the satisfaction of our customers throughout Kirkwood, Ladue, Webster Groves Overland, Richmond Heights,Brentwood, Clayton, Creve Coeur, and University City is our number one priority, the reviews we get from homeowners in the St. Louis area are one of our most important assets. 

SmartHouse is your trusted partner when it comes to your heating and cooling repair, furnace and AC installation, or other home performance upgrades that will increase the efficiency of your home. But you don’t need to hear that from us — hear what homeowners just like you are saying about their experience trusting SmartHouse with their home comfort and efficiency upgrades.

All Reviews 5.0google logoGoogle 5.0
Overall Rating
5.0 261 reviews
The tech fixed our capacitor issue with no problems. He was very professional and top notch. I found my HVAC company for the future!
Joshua Z.
8/27/2024
Very friendly, knowledgeable and highly professional service! 👏 👏!
Vladimir M.
8/27/2024
Showed up on time, gathered information and started the diagnostic . Found the problem , corrected the issue. I was kept abreast of every step taken to get my unit up and running . I truely appreciate their professionalism .
Nathaniel D.
8/22/2024
I was really impressed with the Technician, Jay. He diagnosed the problem and got my AC up and running! He was very professional and patient with me and my many questions!! thank you, Jay.
Pauline T.
8/22/2024
Fast response to emergency. Work was completed in record time.
Norm O.
8/22/2024
My tech Marcus was terrific, honest, educated me on my system, and worked without wasting time. I look forward to my winter maintenance with Marcus this fall.
Dark &.
8/15/2024
The team at SmartHouse are very knowledgable. What's more, I'm extremely impressed with their customer service. Our new Water Furnace geothermal unit was faulty, and recently failed completely. SmartHouse really jumped right to getting a new unit installed under warranty, as well as providing mobile AC units for our house until the new Water Furnace was ready. I highly recommend SmartHouse.
b s.
8/08/2024
My house AC had a miner problem. The company quickly solved the problem.
Jane K.
7/30/2024
I’ve gone to SmartHouse for home upgrades, regular seasonal maintenance, and now a repair involved in an insurance claim. They have been extremely responsive, easy to work with, and informative to me, the homeowner. Great company
Nelson L.
7/27/2024
I am so pleased with the service I always receive with SmartHouse heating and cooling company. I trust them with any work if needed on my furnace/ air conditioner. I would recommend them to the whole WORLD.
Carrie H.
7/25/2024
Always great service
Dustin G.
6/05/2024
If you want the very best in service, SmartHouse has the very best people that know what they are doing. No short cuts here. They are on time or a little early for appointments.
Michael M.
5/08/2024
Smart House is the best! Great and timely service. The staff knows their “stuff”!! Fair pricing for the excellent service they provide. We have been delighted with Smart House.
Melissa W.
5/06/2024
I called Smart house for a second opinion on some thing and boy am. I glad I did. They were able to save me thousands of dollars.
Suzanne E.
5/01/2024
Time for a check and clean. Gotta keep the systems going. Very efficient and timely service .
Robert W.
4/30/2024
Awesome company and service!! Very impressed with their willingness to listen to our needs and situation and to tune their recommendation accordingly . We replaced our A/C and furnace - no issues. They were very prompt. Really appreciate Marc who clearly answered our many questions and appreciate his staff Stephanie, Liz and others who helped us with financing and scheduling. I fully recommend and trust this team.
Shaun S.
4/30/2024
Excellent HVAC System Replacement Experience - 5 Stars! I recently had the pleasure of engaging the services of SmartHouse Heating and Cooling for the replacement of my HVAC system, and I must say that the entire experience surpassed my expectations. Here's why I believe this company deserves 5 well-earned stars: Impeccable Installation: The installation process was carried out with remarkable expertise. The technicians were not only punctual but also conducted themselves with the utmost professionalism. They took the time to ensure that every aspect of the installation was executed with precision, leaving me confident in the longevity and performance of the new system. And explaining how everything works to an interested customer. Transparent and Detailed Quotes: The company excelled in providing detailed and transparent quotes. I truly appreciated the effort that was put into explaining every aspect of the quotes, ensuring that I was fully informed about the costs, the scope of work, and the timeline for the project. It's rare to find a company that prioritizes transparency to this extent, and it's definitely worth commending. Exceptional Customer Service: From the first point of contact to the completion of the installation, the customer service provided was nothing short of exceptional. Every interaction was characterized by attentiveness, responsiveness, and a genuine commitment to ensuring customer satisfaction. Overall, I can confidently say that SmartHouse Heating and Cooling has set a new standard for professionalism, quality of work, and customer service in the HVAC industry. I wholeheartedly recommend them to anyone in need of heating and cooling services.
Nick H.
4/30/2024
He was professional friendly and fast. Didn’t try to add stuff or spend money we don’t really have. Honest man . Will definitely call again for any repairs. Great company
Jennifer M.
4/23/2024
Top notch company with top notch service. Highly recommend!
Barbara L.
4/23/2024
I've used SmartHouse for years and recommend them wholeheartedly. They've always resolved my issues quickly and for less money than other contractors. I plan to entrust them with a major renovation of my AC system and furnace. They strike me as honest and efficient. I've only had great experiences with this company.
William G.
4/23/2024

Have questions about whether your heating and cooling equipment may need repair, or even replacement? Make the smart call to SmartHouse today by calling 314-644-1570 or get in touch here.